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Psychological First Aid (PFA)
Psychological First Aid (PFA) Training
Equip Your Team with Essential Crisis Support Skills
Are you prepared to support your team in the critical moments following a traumatic event? Our Psychological First Aid (PFA) Training provides the knowledge and skills needed to offer immediate emotional and practical support when it's needed most.
What is Psychological First Aid (PFA)?
Psychological First Aid (PFA) is a compassionate, evidence-based approach designed to help individuals in the immediate aftermath of traumatic incidents. It focuses on reducing distress, promoting coping strategies, and connecting individuals to appropriate support systems. PFA is not formal counselling or therapy—it’s practical support provided by trained individuals who are there to help others feel safe, supported, and empowered.
Why Choose Our PFA Training?
As an accredited Mental Health First Aid (MHFA) Instructor, our PFA training is designed to complement existing mental health support systems. We provide tailored, practical guidance to help your team respond effectively to:
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Workplace accidents and injuries
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Natural disasters
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Community or workplace traumas
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High-stress situations impacting employees
Key Components of Our Training
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Safety and Comfort: How to ensure emotional and physical safety during and after a traumatic event.
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Stabilisation: Techniques for reducing immediate distress and providing emotional support.
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Information Gathering: Identifying individuals’ needs and concerns to provide appropriate support.
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Practical Assistance: Offering immediate help and guidance.
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Connecting to Support: Linking individuals with ongoing resources and professional care if needed.
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Encouraging Coping Strategies: Promoting resilience and recovery through practical tools and advice.
Who Should Attend?
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Frontline workers (e.g., paramedics, police, firefighters)
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HR professionals and workplace leaders
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Community leaders and volunteers
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Health and safety representatives
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Anyone in a position to support others during critical incidents
Why PFA Matters
Providing timely, effective support through PFA can make a significant difference in preventing acute distress from developing into long-term mental health issues. Ensuring your team is equipped with these essential skills demonstrates your commitment to creating a resilient, mentally healthy workplace.
Don’t wait until a crisis happens. Prepare your team with the skills they need to respond effectively when it matters most. Contact us today to learn more about our PFA training program and how it can be tailored to your organisation’s needs.
Enquire About Our Psychological First Aid (PFA) Training
Our Psychological First Aid (PFA) Training is a practical, evidence-based program designed to equip your team with the skills they need to respond effectively to traumatic incidents. Delivered by an accredited Mental Health First Aid (MHFA) Instructor, this training provides practical tools to help your team provide immediate emotional and practical support.
Training Format
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Delivery Method: In-house training at your venue or off-site (if preferred).
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Duration: Approximately 4 hours.
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Class Size: Minimum 6 participants, Maximum 25 participants.
Understanding the Differences: MHFA, PFA and Peer Support
Unsure what training you need?
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Mental Health First Aid (MHFA): Focuses on recognising the signs and symptoms of mental health issues such as anxiety, depression, psychosis, and substance use disorders. MHFA teaches participants how to provide initial support, guide individuals towards professional help, and respond to mental health crises like suicidal thoughts or panic attacks. It’s structured to address both acute crises and ongoing mental health conditions.
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Psychological First Aid (PFA): Designed to provide immediate, short-term support in the aftermath of a traumatic event or crisis. PFA focuses on promoting safety, calming individuals, providing information, connecting them to resources, and encouraging coping strategies. It is intended as practical support, not formal counseling or treatment, and is generally used by frontline workers or peers responding to emergencies.
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Peer Support: Involves providing empathetic, non-professional support to individuals experiencing stress or challenges. It emphasises active listening, emotional support, shared experiences, and practical assistance. Peer Support is ongoing and relationship-based, fostering resilience and connection within teams or communities. Unlike PFA, it is not limited to immediate crisis response but supports individuals through longer-term challenges.
Become a Psychological First Aid (PFA) Instructor
SRA Global offer a comprehensive Psychological First Aid (PFA) Instructor Licensing Program. This program will empower you to deliver high-quality PFA training under our guidance and support. Whether you are a seasoned trainer or new to facilitation, our program equips you with the skills and resources you need to excel.
As a licensed instructor, you will receive:
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Full training materials, including slides, workbooks, assessments, and practical scenarios.
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Branding guidelines and marketing resources to promote your training effectively.
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Ongoing support and resources to enhance your training delivery and maintain high standards.
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The opportunity to offer accredited training and certify participants.
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The opportunity to offer accredited training and certify participants
Eligibility and Prerequisites
To become a licensed PFA Instructor with SRA Global, applicants must:
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Have completed the PFA Training Course (offered by SRA Global or another reputable organisation).
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Have experience delivering training or facilitating group sessions, particularly in mental health, safety, or emergency response.
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Demonstrate a strong understanding of PFA principles and their practical application.
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Commit to ongoing professional development and quality assurance processes.
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Complete the PFA Instructor Training Program, including passing practical and knowledge assessments
Program Duration and Format
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Instructor Training Program: 2-day intensive workshop.
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Certification Validity: 3 years, with options for recertification and professional development.
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Ongoing Support: Access to resources, updates, and mentoring.
Ready to Become a PFA Instructor?
We are excited to help you become a licensed PFA Instructor. Complete the form below to apply.
To ensure quality and maintain the highest standards, we limit the number of licensed PFA Instructors within specific geographic areas. This approach ensures each instructor has sufficient opportunities to deliver training without oversaturation.
- If you have already applied to become a Licenced Peer Support Instructor, please do not complete this form. The Psychological First Aid (PFA) Instructor Licence will be included.
