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Peer Support
Peer Support Training
Empowering Your Team to Provide Compassionate, Effective Support
In times of stress, crisis, or change, having a strong peer support network can make all the difference. Our Peer Support Training Program equips individuals with the skills to provide emotional and practical assistance to their colleagues, friends, or community members. This program is designed to foster resilience, improve workplace wellbeing, and promote a culture of care and inclusion.
What is Peer Support?
Peer Support is a structured approach that empowers individuals to provide non-professional, empathetic support to those experiencing distress or challenging situations. By promoting active listening, empathy, and practical assistance, peer supporters help others navigate difficulties and access appropriate resources when needed.
Why Choose Our Peer Support Training?
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Tailored Training Programs: Designed to meet the specific needs of workplaces, community groups, and educational institutions.
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Evidence-Based Approach: Our training is informed by best practices in mental health support and resilience-building.
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Comprehensive Resources: Includes participant workbooks, slides, practical scenarios, and ongoing support.
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Flexible Delivery: Available as an in-person or virtual workshop to suit your organisation’s needs.
Key Components of Our Training
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Active Listening: Developing skills to truly hear and understand others.
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Empathy and Compassion: Providing emotional support without judgment.
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Practical Assistance: Helping individuals access resources and navigate challenges.
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Boundaries and Ethics: Understanding the limits of peer support and when to refer for professional help.
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Resilience and Coping Strategies: Promoting positive mental health within peer networks.
Who Should Attend?
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HR professionals and workplace leaders
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Community leaders and volunteers
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Health and safety representatives
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Anyone in a position to provide informal support to colleagues or community members
Enquire About Our Psychological First Aid (PFA) Training
Contact us today to learn more about our Peer Support Training Program and how it can be tailored to your organisation’s needs. Together, we can create a resilient, supportive workplace where everyone has the tools to thrive.
Training Format
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Delivery Method: In-house training at your venue or off-site (if preferred).
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Duration: Approximately 4 hours.
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Class Size: Minimum 6 participants, Maximum 25 participants.
Understanding the Differences: MHFA, PFA and Peer Support
Unsure what training you need?
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Mental Health First Aid (MHFA): Focuses on recognising the signs and symptoms of mental health issues such as anxiety, depression, psychosis, and substance use disorders. MHFA teaches participants how to provide initial support, guide individuals towards professional help, and respond to mental health crises like suicidal thoughts or panic attacks. It’s structured to address both acute crises and ongoing mental health conditions.
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Psychological First Aid (PFA): Designed to provide immediate, short-term support in the aftermath of a traumatic event or crisis. PFA focuses on promoting safety, calming individuals, providing information, connecting them to resources, and encouraging coping strategies. It is intended as practical support, not formal counseling or treatment, and is generally used by frontline workers or peers responding to emergencies.
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Peer Support: Involves providing empathetic, non-professional support to individuals experiencing stress or challenges. It emphasises active listening, emotional support, shared experiences, and practical assistance. Peer Support is ongoing and relationship-based, fostering resilience and connection within teams or communities. Unlike PFA, it is not limited to immediate crisis response but supports individuals through longer-term challenges.
Become a Peer Support Instructor
SRA Global offers a comprehensive Peer Support Instructor Licensing Program. This program will empower you to deliver high-quality Peer Support training under our guidance and support. Whether you are a seasoned trainer or new to facilitation, our program equips you with the skills and resources you need to excel.
As a licensed instructor, you will receive:
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Full training materials, including slides, workbooks, assessments, and practical scenarios.
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Branding guidelines and marketing resources to promote your training effectively.
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Ongoing support and resources to enhance your training delivery and maintain high standards.
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The opportunity to offer accredited training and certify peer supporters within your organisation.
Eligibility and Prerequisites
To become a licensed Peer Support Instructor with SRA Global, applicants must:
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Have completed the Peer Support Training Course (offered by SRA Global or another reputable organisation).
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Have experience delivering training or facilitating group sessions, particularly in mental health, safety, community support, or workplace wellbeing.
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Demonstrate a strong understanding of peer support principles and their practical application.
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Commit to ongoing professional development and quality assurance processes.
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Complete the Peer Support Instructor Training Program, including passing practical and knowledge assessments.
Program Duration and Format
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Instructor Training Program: 2-day intensive workshop (in-person or virtual).
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Certification Validity: 3 years, with options for recertification and professional development.
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Ongoing Support: Access to resources, updates, and mentoring.
Geographic Licensing Limits
To ensure quality and maintain the highest standards, we limit the number of licensed Peer Support Instructors within specific geographic areas. This approach ensures each instructor has sufficient opportunities to deliver training without oversaturation. Please contact us to confirm availability in your area.
Ready to Become a Peer Support Instructor?
We are excited to help you become a licensed Peer Support Instructor. Complete the form below to apply.
- If you have already applied to become a Licenced Psychological First Aid (PFA) Instructor, please do not complete this form. The Peer Support Instructor Licence will be included.
